ERIE COUNTY DEPARTMENT OF HOMELAND SECURITY & EMERGENCY SERVICES
First Responder Alerting Network HELPDESK- alert@erie.gov – FAX 858-3900
Coordinator-Brian K. Multerer
Email - alert@erie.gov
Submit an Alerting Equipment Service Request
ALERTING PROJECT UPDATE
Erie County is pleased to partner with: I Am Responding
For more information on the company and product, explore their website: iamresponding.com. We ask that you do not sign up for their free trial or other offers.
Updates on IAM Responding
Update 8/4/23 AT&T Text Message Issues
Update 2/7/24 TEXT ISSUES/REDUNDANCY
See Instructions & Documentation for helpful information and troubleshooting
Please stay tuned for additional updates on the system!
The Help Desk is here to assist the First Responders of Erie County with any questions or issues they may have with the Erie County Alerting Network. By emailing us at alert@erie.gov you will reach a staff member to address your specific issue.
When possible we ask that individual members please contact their Agency Administrator for assistance prior to contacting the help desk so that they too are aware of any issues within their department. You may also submit your requests electronically be completing an Alerting Equipment Service Request by clicking here.