Erie County Government - Official website of the Erie County, NY Government
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Department of Senior Services
Programs & Services
- An Introduction to the Caregiver Resource Center
- Adult Day Care
- Alzheimer's Proofing Your Home
- Caregiver & Support Groups
- Caring for Younger Family Members
- Home Care
- Home Delivered Meals
- Legal Services
- Older Driver Family Assistance Help Network
- Powerful Tools for Caregivers Classes
- Respite
- Senior Companion Program
- Telephone Assurance (TAP)
- Tips for Family Caregivers
- Transportation
Related Links:
- Aging Parents and Elder Care
- Assistive Technology News Portal
- Adult Protective Services/ Elder Abuse
- Case Management
- Erie County Caregiver Coalition
- Erie County Consortium of Home Care Providers
- National Eldercare Locator
- Family Caregiver Alliance
- National Alliance for Caregiving
- National Adult Day Services Association
- the Alzheimer's Association
- NY Senior Info
- WNY Association of Homes and Services for the Aging
For assistance call 858-8526 or email seniorinfo@erie.gov
Caregiving
Transportation
Senior Services and Community Based Agencies Join to Offer Transportation for Seniors
As a service to older adults (aged 60+) in Erie County, the Department of Senior Services offers the Going Places Transportation Program.
The curb-to-curb van service is available to seniors who are unable to use conventional means of transportation.
Reservations for health-related trips may be scheduled up to two weeks in advance. Non-medical trips may be scheduled one week in advance. A brief registration is required for service.
Call 858-RIDE - 8:30 am to 4:30 pm Monday through Friday.
Priorities for Van Service
- Health Related:
Trips to the doctor, clinic, hospital, counseling, therapy, prescriptions, etc. - Food & Nutrition:
Trips to Stay Fit Dining Sites or grocery stores. - Personal Business:
Trips for banking or bill-paying, HEAP, Social Services, HIICAP (health insurance information and counseling), legal assistance, etc. - Social Activities:
Trips made for social or recreational purposes or volunteer opportunities.
Requests for travel outside the service area may not always be accommodated.
Transportation Contribution Policy
A suggested contribution is $2 per one-way trip or $4 per round-trip; wheelchair service is $5 per one-way trip or $10 per round-trip. Contributions are voluntary. Any amount you wish to give is greatly appreciated and will be used to expand the transportation program.
All contributions are confidential and no one will be denied service if unable to donate.
Because of the demands for senior transportation, travel may be limited to the nearest available facilities (with the exception of trips for health purposes).
Vans have been assigned to the following communities. Please call 858-RIDE to make arrangements.
- City of Buffalo
- City of Tonawanda
(Call 695-8658 for scheduling Mondays only 9-11 am) - Towns of Aurora and Elma
(Call 652-8866 for scheduling daily 8:30-4:30) - Town of Cheektowaga
(wheelchair service available) - Towns of Clarence & Newstead
- Town of Concord
(Call 592-3321 between 9-5 daily or Wed 9-12 for scheduling) - Towns of Evans & Collins
- Town of Lancaster
- Towns of Orchard Park & Boston
- Town of West Seneca
(wheelchair service available)
Residents who find themselves without Going Places Service should call Senior Services' Information & Assistance line at 858-8526 to inquire about other options, or follow the link below.
More Information
The City of Buffalo Division for Senior Citizens has service for medical and grocery needs. You can contact them at 851-4141.
Click here for a complete listing of transportation options and ideas.
Are you concerned about an aging loved one who may be driving at risk? Help is available. Click Here.
Your information resource from the government of Erie County, New York
