Erie County Sheriff's Office - Senior Executive Assistant

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Senior Executive Assistant
     The Senior Executive Assistant to the Sheriff, a confidential position, prepares correspondence, analyzes and researches issues and prepares appropriate responses, encourages and recruits minority candidates into career positions within the organization.
     The Communications Group, Media Relations Unit, Training Advisory Committee, all meet regularly with the Senior Executive Assistant on behalf of the Sheriff to insure that the Communications Plan is carried out.
Communication Advisory Group
A.)Members:
     The Communications group is comprised of the following members: The Sheriff or his designee as Chair, the Public Information Officer, the Crime Prevention/Community Relations Officer, Assistant Director of Technology & Advancement, the Division head or his or her designee(s) of Administrative Services, Civil Process, Courts, Domestic Violence/Crime Prevention, jail management, Police Services, and the Training Unit.
     The Communication Group will meet weekly. Its purpose is to insure that the Communications Plan of the Sheriff's Office is carried out consistent with its objectives and applicable policy and procedure. The Communications Group will provide a weekly summary of its activities to the Sheriff. All members are expected to take an active role in meeting the goals and objectives of the group.

B.)Objectives:

To involve the community in the efforts of the Erie County Sheriff's Office through its' community policing philosophy.
To educate the community and ( our employees) on all of the Sheriff's Office initiatives and resources that exist to keep them safe while demonstrating fiscal responsibility to the citizens of Erie County.
To create a continuous sense of pride and confidence among Erie County Sheriff's Office employees and the community, by recognizing the Erie County Sheriff's Office accomplishments.

C.) Strategies:

The strategies are based on pro-active police work, education, and awareness.
Establish a strong and consistent message strategy via SHIELD 2002 for the public that involves all areas of the Erie County Sheriff's Office.
Strengthen internal communications among employees so that they feel the sense of pride that will ultimately lead to better serving the community.
Utilize existing and potential partnerships with community groups and other agencies to promote the mission of the Erie County Sheriff's Office, ultimately leading to safer communities.

Media Relations
     The Erie County Sheriff's Office will maintain an atmosphere of openness with both the public and the news media. We recognize that a well-informed, supportive and cooperative public is absolutely essential to successful policing. Public trust and confidence in law enforcement are enhanced by open and honest communication with the citizenry. The news media is an effective and efficient means of assisting in such communications. The Sheriff's Office also recognizes the obligation of providing accurate and timely information concerning its activities. It is committed to doing so and welcome public inquiries. All personnel, consistent with this policy, must cooperate with members of the media regarding official operations and activities since all share in the responsibility of maintaining the public's trust.
     Members of the news media must always be treated with dignity, respect and honesty. They must also be treated fairly and impartially. Nonetheless, there may be times when information in our possession cannot be released to the news media in order to protect the integrity of an on-going investigation or because of other restrictions provided by law. (See General Order: 01-01 Public Information/Communications).
Training Advisory Committee
     Training is the hallmark of professionalism. In an effort to enhance and ensure adequate, timely and effective training, a training Advisory Committee was formed in the month of June, 2000.
     The committee has voluntary members from each division and meets at least quarterly, with the training staff, to assess training needs and training effectiveness. This committee also submits appropriate recommendations on training matters to the Sheriff.
Citizen Satisfaction
     A random citizen satisfaction survey follow-up on some calls is presently being addressed jointly by the Erie County Sheriff's Office and the Criminal Justice Department of Buffalo State College.
     The information we receive from the public will help us shape our agency's goals and enable us to plan for the future. The information collected may also assist us in addressing problems with the delivery of service or personnel issues.

Erie County Sheriff's Office
10 Delaware Avenue, Buffalo, NY 14202

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